PRIVACY POLICY
Effective Date: 3/09/2025
Your privacy and the security of your personal data are of utmost importance to us. At Puzzle Games Play, we are committed to handling your information with the highest standards of care, transparency, and protection.
This Privacy Policy outlines what information Puzzle Games Play and its affiliates (collectively referred to as "we," "our," or "us") gather, how we utilize, store, and secure that information when you access or engage with our mobile games available through Google Play and other platforms.
1. Information We Collect
i. Device and Technical Information
To ensure optimal performance and functionality of our apps, we may collect certain device and network-related details. Depending on your settings, this may include: SDK/API/JS version, Android ID, browser type, internet service provider, IP address, platform information, timestamps, app identifier and version, distribution channel, device identifiers, advertising ID (IDFA/Android), MAC address, IMEI, device brand and model, operating system version, session duration data, language preferences, timezone settings, network type (Wi-Fi, 4G, etc.), storage usage, CPU specifications, and battery level.
ii. Advertising Identifiers
For the purposes of analytics and delivering personalized advertising, we utilize your advertising identifier (Android ID/IDFA). Importantly, this identifier is not linked to sensitive permanent device data such as IMEI or MAC address.
iii. Third-party Services and Analytics
Our applications may incorporate third-party software development kits (SDKs) that could collect limited information including your advertising ID, geographic region, IP address, or language preferences. Examples of such services include Google AdMob, Facebook Audience Network, and Firebase. Please note that any data handled by these third parties is governed by their respective privacy policies.
iv. User-Provided Information
We also retain information that you voluntarily share with us, such as your email address, responses to surveys, feedback, or any user-generated content (UGC) submitted in accordance with our terms of service.
v. Users in Specific Regions
For users located in the European Economic Area (EEA), United Kingdom, or Switzerland (referred to as "Designated Countries"), we process personal data in compliance with the General Data Protection Regulation (GDPR) and related regulations, primarily based on the legal basis of contract fulfillment.
2. How We Use Your Information
The data we collect serves multiple purposes, including: operating, maintaining, and enhancing our services; personalizing your gaming experience; tracking and analyzing usage trends; delivering relevant advertisements; preventing misuse of our services; and adhering to applicable legal requirements.
3. Data Sharing Practices
We want to emphasize that we do not sell or rent your personal information to any third parties. However, we may share your data with trusted partners and service providers (such as analytics platforms or advertising networks) solely for legitimate business purposes. Any such sharing is governed by strict contractual agreements to ensure the protection of your information.
4. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, we take steps to securely delete or anonymize it.
5. Security Measures
We implement robust security technologies and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our security practices are regularly reviewed and updated to address evolving threats.
6. Third-party Privacy Policies
Our services may contain links to or integrations with third-party services. These entities have their own privacy policies governing how they handle your data. We encourage you to review these policies:
- Google AdMob: https://policies.google.com/privacy
- Facebook Audience Network: https://www.facebook.com/policies/ads
- Firebase: https://firebase.google.com/support/privacy
7. Children's Privacy
Our applications are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from a child under 13, we will take immediate steps to delete that information. If you believe a child has provided us with personal information, please contact us promptly.
8. Your Data Protection Rights
Depending on your country of residence, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information, restrict or object to certain processing activities, request a copy of your data, or withdraw consent where applicable. We are committed to addressing any requests to exercise these rights in a timely manner.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will revise the "Effective Date" and post the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to contact us at: play@puzzlegamesplay.com.